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Welcome to Memory Messaging, a scheduled video messaging service based in the United Kingdom.

This Privacy Policy explains how we collect, use, and share information about you when you use our service.

By using our service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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   1. Information we collect

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We collect information about you when you use our service, including:

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• Personal information: We may collect your name, email address, and other contact information when you create an account or contact us.

• Video messages: We collect the video messages you upload or submit to our service.

• Device information: We may collect information about the device you use to access our service, including the type of device, the operating system, and the device's unique identifier.

• Location information: We may collect information about your location when you use our service.

• Usage information: We may collect information about how you use our service, including the actions you take and the content you view.

• Cookies and similar technologies: We may use cookies and similar technologies to collect information about your use of our service. You can learn more about our use of these technologies in the "Cookies and Similar Technologies" section below.

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   2. How We Use Your Information

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We use the information we collect about you to provide, maintain, and improve our service, and to communicate with you.

 

For example, we may use your information to:

• Create and manage your account

• Deliver video messages to you and the recipients you designate

• Analyse and improve the features and performance of our service

• Respond to your inquiries and requests

• Send you updates and other communications about our service

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​   3. Sharing Your Information

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We may share your information with third parties in the following circumstances:

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• With your consent: We may share your information with third parties if you give us your consent to do so.

• With service providers: We may share your information with service providers who perform functions on our behalf, such as hosting and maintenance, analytics, and payment processing.

• These service providers are required to keep your information confidential and are not permitted to use your information for any purpose other than providing the services we have requested.

• For legal reasons: We may share your information if we believe it is necessary to comply with a legal obligation, such as a court order or subpoena, or to protect the rights, property, or safety of Memory Messaging, our users, or others.

 

   4. Cookies and Similar Technologies

 

We may use cookies and similar technologies, such as web beacons, to collect information about your use of our service. These technologies help us understand how our users interact with our service, track usage patterns, and improve the features and performance of our service.

You can disable cookies or set your browser to alert you when cookies are being sent.

However, if you disable cookies, some features of our service may not function properly.

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   5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the service. If you delete your account, we will delete your personal information, except as necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

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   6. Your Rights

You have the right to request access to the personal information we have collected about you and to request that we correct or delete it.

You can also object to the processing of your personal information or request that we restrict the processing of your personal information.

You may also have the right to data portability, which allows you to receive a copy